From lurker-index@localhost Thu Jan 12 10:42:11 2017 Return-Path: Received: from lin16.mojsite.com (178.218.164.164:993) by g0n.xdwgrp with IMAP4-SSL; 12 Jan 2017 09:42:11 -0000 Envelope-to: miro.rovis@croatiafidelis.hr Delivery-date: Thu, 12 Jan 2017 10:20:31 +0100 Received: from 78-1-176-112.adsl.net.t-com.hr ([78.1.176.112]:51260 helo=g0n.localdomain) by lin16.mojsite.com with esmtpsa (TLSv1:DHE-RSA-AES256-SHA:256) (Exim 4.87) (envelope-from ) id 1cRbYX-0006MI-AH; Thu, 12 Jan 2017 10:20:25 +0100 Received: by g0n.localdomain (Postfix, from userid 1000) id E399047; Thu, 12 Jan 2017 10:20:24 +0100 (CET) Date: Thu, 12 Jan 2017 10:20:24 +0100 From: Miroslav Rovis To: "tehnicka.podrska@t.ht.hr" Cc: info@hakom.hr Subject: Re: Kako pregledati svoje PDF =?utf-8?Q?ra?= =?utf-8?B?xI11bmU=?= kod T-com-a? [T201611210376] Message-ID: <20170112092024.GA11027@g0n.xdwgrp> References: <20161121130814.GB4196@g0n.xdwgrp> <20161126022433.GA12442@g0n.xdwgrp> <20161211221657.GA27637@g0n.xdwgrp> MIME-Version: 1.0 Content-Type: multipart/signed; micalg=pgp-sha512; protocol="application/pgp-signature"; boundary="MGYHOYXEY6WxJCY8" Content-Disposition: inline In-Reply-To: <20161211221657.GA27637@g0n.xdwgrp> User-Agent: Mutt/1.7.2 (2016-11-26) X-PlusHosting-MailScanner-Information: Please contact the ISP for more information X-PlusHosting-MailScanner-ID: 1cRbYX-0006MI-AH X-PlusHosting-MailScanner: Found to be clean X-PlusHosting-MailScanner-SpamCheck: not spam, SpamAssassin (not cached, score=-4.949, required 5, ALL_TRUSTED -1.00, BAYES_00 -5.00, KAM_ASCII_DIVIDERS 0.80, KAM_LOTSOFHASH 0.25, TVD_RCVD_IP 0.00) X-PlusHosting-MailScanner-From: miro.rovis@croatiafidelis.hr X-Spam-Status: No X-getmail-retrieved-from-mailbox: =?utf-8?q?INBOX?= --MGYHOYXEY6WxJCY8 Content-Type: text/plain; charset=utf-8 Content-Disposition: inline Content-Transfer-Encoding: quoted-printable (( Pls. note the: > bd1f9d429e08b478f0d999045770ef94fa194d45b7eb0f60fec1f46e483f77fa in two places in the old message to which this one is a reply. )) ENGLISH / HRVATSKI Prije tri normalne automatske potvrde/poruke ni=C5=BEe dolje, dugo dugo samo duplikati poput: Before the three normal auto responses further below, for pretty long I got only duplicates like: Date: Tue Nov 22 12:00:19 2016 =2E.. Message-ID: <20194874.17.1479716300265.JavaMail.SAICEW1$@SAICEW1> =46rom: T-HT Auto response Duplicate, $LINES: 373, $SIZE: 26046 A ove tri normalne povezane su s predmetima koji ne nose "[T201611260027]" (poput: Re: Kako pregledati svoje PDF ra=C4=8Dune kod T-com-a? [T201611210376]) ili "[T2016112102WES060Z9569052]" (poput: Re: T-com i poigravanje s preplatom [T2016112102WES060Z9569052]") And these three normal ones are related to issues which do not bear the "[T201611260027]" (like: Re: How to view PDF bills at T-com's? [T201611210376]) or "[T2016112102WES060Z9569052]" (like: Re: T-com and pranks with overcharging [T2016112102WES060Z9569052]") Ove tri su nepovezane s gornje dvije teme. These three are unrelated with the above two topics. Message-ID: <30568553.35.1479891039157.JavaMail.SAICEW1$@SAICEW1> Date: Sat Nov 26 04:34:33 2016 =46rom: "T-HT Auto response" Subj: Automatski odgovor T-HT Korisnicke podrske File: /home/miro/Maildir/.mirorovis@croatiafidelishr.@ththr (247= 95) Message-ID: <739955188.6858.1482837456010@SAICPRI1.ad.local> Date: Tue Dec 27 12:20:39 2016 =46rom: T-HT Auto response Subj: Automatski odgovor T-HT Korisnicke podrske File: /home/miro/Maildir/.mirorovis@croatiafidelishr.@ththr (247= 64) Message-ID: <1236040694.6990.1482843005948@SAICPRI1.ad.local> Date: Tue Dec 27 13:56:01 2016 =46rom: T-HT Auto response Subj: Automatski odgovor T-HT Korisnicke podrske File: /home/miro/Maildir/.mirorovis@croatiafidelishr.@ththr (247= 65) A jedna od dviju tema/razprava/konverzacija kojih moje poruke nisu bile automatski potvr=C4=91ene je ova, kojoj pripada i ova poruka, koju pi=C5=A1= em samo da velim kako nije bilo nikakvog odgovora od T-com-a. And one of the two topics/discussions/conversations of which my messages weren't automatically confirmed is this one, to which this message belongs as well, and which I write just to tell how there was not reply whatsoever from T-com. Kroz svo vrieme od donjeg nadnevka: In all this time since the date below: On 161211-23:16+0100, Miroslav Rovis wrote: > ENGLISH TRANSLATION is in bottom half.++++++++++++++++++ >=20 > =C5=A0tovana *Tehni=C4=8Dka podr=C5=BEko*! > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D > (=C5=A0tovani HAKOM, jo=C5=A1 nisam dobio odgovora na tehni=C4=8Dka pitan= ja od T-com-a. > Nedopustivo kr=C5=A1enje mojih prava kao koristnika, pa: na uvid i vama.) >=20 > Dne 161128-11:43+0100, u e-poruci koja ima > "Message-ID: 66336.230.1480329827082.JavaMail.SAICUS4$@SAICUS4" > ni=C5=BEe podpisani "Agent za e-korisni=C4=8Dku podr=C5=A1ku", =C5=A1to n= ije "Tehni=C4=8Dka > podr=C5=BEka", nije kvalificirani programer, pa nema jamstva da razumije = =C5=A1to > pitam, odgovara, preusmjereno kao da odgovara sa=20 > tehnicka.podrska@t.ht.hr napisao je: > >=20 > > Po=C5=A1tovani gospodine Rovis, > >=20 > > Hrvatski Telekom e-ra=C4=8Dune isporu=C4=8Duje u pdf formatu na Moj Tel= ekom portal ili > > e-mail adresu. Ra=C4=8Dune je mogu=C4=87e preuzeti i na ra=C4=8Dunalu o= tvoriti sa Adobe > > Readerom (ili nekim drugim programom za pregled pdf dokumenata). > >=20 > > Sve dodatne postavke vezane uz spremanje/otvaranje na=C5=A1ih ra=C4=8Du= na nisu u domeni > > tehni=C4=8Dke podr=C5=A1ke Hrvatskog Telekoma te sukladno navedenom za = isto ne pru=C5=BEamo > > podr=C5=A1ku. > >=20 > > Uz zahvalu na razumijevanju srda=C4=8Dno Vas pozdravljamo. > >=20 > > S po=C5=A1tovanjem,=20 > >=20 > > HRVATSKI TELEKOM d.d. > >=20 > > Tomislav=20 > > Agent za e-korisni=C4=8Dku podr=C5=A1ku > > Odjel e-poslovanja > > Odsjek za e-korisni=C4=8Dku podr=C5=A1ku > > Adresa: Roberta Frange=C5=A1a Mihanovi=C4=87a 9, 10110 Zagreb > > E-mail: tehnicka.podrska@t.ht.hr ( mailto:tehnicka.podrska@t.ht.hr ) >=20 > ...[rez]... >=20 > Molim da se moj upit preusmjeri nekome tko mi ho=C4=87e i zna odgovoriti. >=20 > Poku=C5=A1at =C4=87u jo=C5=A1 jednom postaviti ista pitanja, ali *sa=C5= =BEetije*. Jer mi na > njih niste odgovorili. Dobit =C4=87ete, me=C4=91utim ponovno, iste PDF da= toteke, > da lak=C5=A1e odgovorite. >=20 > Molim vas da odgovorite nedvosmisleno i jasno. Gornji odgovor > (vjerovatno) ne-programera to nije. >=20 > On 161126-03:24+0100, Miroslav Rovis wrote: >=20 > ...[rez]... >=20 > > Dejan, dakle iz T-com-a, pi=C5=A1e kako: > > > provjerili smo dostupne PDF-ove koji su kreirani za Va=C5=A1e ra=C4= =8Dune te smo > > > iste otvorili putem Adobe PDF reader programa. > > To je nejasna tvdnja. Koji su to dostupni PDF-ovi? Oni koji su meni dati > > u 4 minutice konverzacije sa: > > http://www.croatiafidelis.hr/foss/cap/cap-161121-t-cogne-pdf/ >=20 > ...[rez]... >=20 > > U toj konverzaciji izme=C4=91u mojeg ra=C4=8Dunala i va=C5=A1eg poslu= =C5=BEitelja va=C5=A1 > > poslu=C5=BEitelj [zar] nije meni poslao ove datoteke, prilikom klikanja= na > > poveznice "Ra=C4=8Dun PDF", kojih ima, prema klikanim poveznicama ove > > =C4=8Detiri: > >=20 > > -rw-r--r-- 1 48499 2016-11-21 11:30 418703738.pdf > > -rw-r--r-- 1 43358 2016-11-21 11:30 424888813.pdf > > -rw-r--r-- 1 48585 2016-11-21 11:31 431372012.pdf > > -rw-r--r-- 1 48347 2016-11-21 11:31 435518423.pdf > >=20 > > Je l' to vi tvrdite da u toj konverzaciji meni va=C5=A1 poslu=C5=BEitel= j nije > > predao na mog ra=C4=8Dunala zahtjev (klikanjem na te poveznice), to=C4= =8Dno te 4 > > datoteke? >=20 > Molim, preuzmite privitke (ovoj e-poruci) sa tim datotekama od toga dana: >=20 > 418703738.pdf > 424888813.pdf > 431372012.pdf > 435518423.pdf >=20 > PITANJE: Mo=C5=BEe li Acrobat PDF Reader otvoriti te datoteke koje sam up= ravo > privio ovoj e-poruci? >=20 > Ponavljam tako=C4=91er pitanje: > > Jeste li uob=C4=87e dekriptirali network trace koji sam objelodanio na: > >=20 > > > T-cogne and PDF? > > > http://www.croatiafidelis.hr/foss/cap/cap-161121-t-cogne-pdf/ > > ? > >=20 > > Ne =C4=87ete mi re=C4=87 da tako stru=C4=8Dnih nema u T-com-u koji bi t= o znali?... Mah! > > 2,000 programera u T-com-u, i da nitko to ne zna, sa datotekama koje su > > u direktoriju -- koji je ta stranica, dekriptirati? To mi ne mo=C5=BEet= e re=C4=87! > >=20 >=20 > Iz tog trace-a su te datoteke. Ho=C4=87e li mi odgovoriti netko tko razum= ije > ovaj predmet i u stanju je =C4=8Ditati trace-ove? >=20 > Imam i ovo pitanje: >=20 > Za=C5=A1to u e-poruci "Ra=C4=8Dun za usluge u fiksnoj HT mre=C5=BEi za 11= /2016", > Dne 161204-18:24+0100, u e-poruci koja ima > "Message-ID: 772230131.1480872262486.JavaMail.fnservice@SBPMCP2" > http://www.croatiafidelis.hr/foss/cenz/iskon-tcom-mr/message/20161204.172= 422.79b621fc.en.html > ( budu=C4=87a poveznica ) >=20 > ili predhodnog mjeseca: > Za=C5=A1to u e-poruci "Ra=C4=8Dun za usluge u fiksnoj HT mre=C5=BEi za 10= /2016", > Dne 161104-20:13+0100, u e-poruci koja ima > "Message-ID: 766744708.1478286794029.JavaMail.fnservice@SBPMAP1" > http://www.croatiafidelis.hr/foss/cenz/iskon-tcom-mr/message/20161104.191= 314.2a0e9ce2.en.html >=20 > privitci (isti su PDF-ovi i u privitcima ove e-poruke, pa ih tako=C4=91er= otvorite > za uzporedbu) imaju imena datoteka normalna: > orig_bill_5019102951-206-5_5019102951_201610_R.pdf > orig_bill_5019102951-207-3_5019102951_201611_R.pdf >=20 > i mojim Qpdfview programom ih ja mogu otvoriti bez ikakvih problema, i > pregledati sve tri stranice oba PDF-a, >=20 > a te va=C5=A1e PDF datoteke sa moj.hrvatskitelekom.hr nakon =C5=A1to sam = se > logiram, imaju imena kilava, a posebno bez infiksa (umetka) koji bi > trebale imati, ve=C4=87 prema tome za koji su mjesec 2016. a nemaju ni > prefiksa "orig_bill_" na po=C4=8Detku, ili sli=C4=8Dno? >=20 > Na desnoj strani je infiks koji nedostaje: > 418703738.pdf 201606_R > 424888813.pdf 201607_R > 431372012.pdf 201608_R > 435518423.pdf 201609_R >=20 > Drugim rie=C4=8Dima, imate li kvar na serveru da va=C5=A1 server batrljke > izporu=C4=8Duje umjesto standardnih PDF-ova, i kako te datoteke, ako ih > Acrobat Reader otvara, izpraviti, eh da bi i drugi programi, poput > mojega Qpdfview-a mogli onda iste otvarati i pregledavati? >=20 > Naime, koristnik sam, i mislim da imam pravo na to obja=C5=A1njenje, i da= me > se uputi kako da mo=C5=BEda modificiram za preglednost te batrlje-datotek= e, > ako doista jesu PDF-ovi. >=20 >=20 >=20 > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D ENGLISH TRANSLATION START= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D > bd1f9d429e08b478f0d999045770ef94fa194d45b7eb0f60fec1f46e483f77fa ENGLISH / HRVATSKI Prije tri normalne automatske potvrde/poruke ni=C5=BEe dolje, dugo dugo samo duplikati poput: Before the three normal auto responses further below, for pretty long I got only duplicates like: Date: Tue Nov 22 12:00:19 2016 =2E.. Message-ID: <20194874.17.1479716300265.JavaMail.SAICEW1$@SAICEW1> =46rom: T-HT Auto response Duplicate, $LINES: 373, $SIZE: 26046 A ove tri normalne povezane su s predmetima koji ne nose "[T201611260027]" (poput: Re: Kako pregledati svoje PDF ra=C4=8Dune kod T-com-a? [T201611210376]) ili "[T2016112102WES060Z9569052]" (poput: Re: T-com i poigravanje s preplatom [T2016112102WES060Z9569052]") And these three normal ones are related to issues which do not bear the "[T201611260027]" (like: Re: How to view PDF bills at T-com's? [T201611210376]) or "[T2016112102WES060Z9569052]" (like: Re: T-com and pranks with overcharging [T2016112102WES060Z9569052]") Ove tri su nepovezane s gornje dvije teme. These three are unrelated with the above two topics. Message-ID: <30568553.35.1479891039157.JavaMail.SAICEW1$@SAICEW1> Date: Sat Nov 26 04:34:33 2016 =46rom: "T-HT Auto response" Subj: Automatski odgovor T-HT Korisnicke podrske File: /home/miro/Maildir/.mirorovis@croatiafidelishr.@ththr (247= 95) Message-ID: <739955188.6858.1482837456010@SAICPRI1.ad.local> Date: Tue Dec 27 12:20:39 2016 =46rom: T-HT Auto response Subj: Automatski odgovor T-HT Korisnicke podrske File: /home/miro/Maildir/.mirorovis@croatiafidelishr.@ththr (247= 64) Message-ID: <1236040694.6990.1482843005948@SAICPRI1.ad.local> Date: Tue Dec 27 13:56:01 2016 =46rom: T-HT Auto response Subj: Automatski odgovor T-HT Korisnicke podrske File: /home/miro/Maildir/.mirorovis@croatiafidelishr.@ththr (247= 65) A jedna od dviju tema/razprava/konverzacija kojih moje poruke nisu bile automatski potvr=C4=91ene je ova, kojoj pripada i ova poruka, koju pi=C5=A1= em samo da velim kako nije bilo nikakvog odgovora od T-com-a. And one of the two topics/discussions/conversations of which my messages weren't automatically confirmed is this one, to which this message belongs as well, and which I write just to tell how there was not reply whatsoever from T-com. Kroz svo vrieme od donjeg nadnevka: In all this time since the date below: On 161211-23:16+0100, Miroslav Rovis wrote: > ENGLISH TRANSLATION is in bottom half.++++++++++++++++++ >=20 > =C5=A0tovana *Tehni=C4=8Dka podr=C5=BEko*! > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D > (=C5=A0tovani HAKOM, jo=C5=A1 nisam dobio odgovora na tehni=C4=8Dka pitan= ja od T-com-a. > Nedopustivo kr=C5=A1enje mojih prava kao koristnika, pa: na uvid i vama.) >=20 > Dne 161128-11:43+0100, u e-poruci koja ima > "Message-ID: 66336.230.1480329827082.JavaMail.SAICUS4$@SAICUS4" > ni=C5=BEe podpisani "Agent za e-korisni=C4=8Dku podr=C5=A1ku", =C5=A1to n= ije "Tehni=C4=8Dka > podr=C5=BEka", nije kvalificirani programer, pa nema jamstva da razumije = =C5=A1to > pitam, odgovara, preusmjereno kao da odgovara sa=20 > tehnicka.podrska@t.ht.hr napisao je: > >=20 > > Po=C5=A1tovani gospodine Rovis, > >=20 > > Hrvatski Telekom e-ra=C4=8Dune isporu=C4=8Duje u pdf formatu na Moj Tel= ekom portal ili > > e-mail adresu. Ra=C4=8Dune je mogu=C4=87e preuzeti i na ra=C4=8Dunalu o= tvoriti sa Adobe > > Readerom (ili nekim drugim programom za pregled pdf dokumenata). > >=20 > > Sve dodatne postavke vezane uz spremanje/otvaranje na=C5=A1ih ra=C4=8Du= na nisu u domeni > > tehni=C4=8Dke podr=C5=A1ke Hrvatskog Telekoma te sukladno navedenom za = isto ne pru=C5=BEamo > > podr=C5=A1ku. > >=20 > > Uz zahvalu na razumijevanju srda=C4=8Dno Vas pozdravljamo. > >=20 > > S po=C5=A1tovanjem,=20 > >=20 > > HRVATSKI TELEKOM d.d. > >=20 > > Tomislav=20 > > Agent za e-korisni=C4=8Dku podr=C5=A1ku > > Odjel e-poslovanja > > Odsjek za e-korisni=C4=8Dku podr=C5=A1ku > > Adresa: Roberta Frange=C5=A1a Mihanovi=C4=87a 9, 10110 Zagreb > > E-mail: tehnicka.podrska@t.ht.hr ( mailto:tehnicka.podrska@t.ht.hr ) >=20 > ...[rez]... >=20 > Molim da se moj upit preusmjeri nekome tko mi ho=C4=87e i zna odgovoriti. >=20 > Poku=C5=A1at =C4=87u jo=C5=A1 jednom postaviti ista pitanja, ali *sa=C5= =BEetije*. Jer mi na > njih niste odgovorili. Dobit =C4=87ete, me=C4=91utim ponovno, iste PDF da= toteke, > da lak=C5=A1e odgovorite. >=20 > Molim vas da odgovorite nedvosmisleno i jasno. Gornji odgovor > (vjerovatno) ne-programera to nije. >=20 > On 161126-03:24+0100, Miroslav Rovis wrote: >=20 > ...[rez]... >=20 > > Dejan, dakle iz T-com-a, pi=C5=A1e kako: > > > provjerili smo dostupne PDF-ove koji su kreirani za Va=C5=A1e ra=C4= =8Dune te smo > > > iste otvorili putem Adobe PDF reader programa. > > To je nejasna tvdnja. Koji su to dostupni PDF-ovi? Oni koji su meni dati > > u 4 minutice konverzacije sa: > > http://www.croatiafidelis.hr/foss/cap/cap-161121-t-cogne-pdf/ >=20 > ...[rez]... >=20 > > U toj konverzaciji izme=C4=91u mojeg ra=C4=8Dunala i va=C5=A1eg poslu= =C5=BEitelja va=C5=A1 > > poslu=C5=BEitelj [zar] nije meni poslao ove datoteke, prilikom klikanja= na > > poveznice "Ra=C4=8Dun PDF", kojih ima, prema klikanim poveznicama ove > > =C4=8Detiri: > >=20 > > -rw-r--r-- 1 48499 2016-11-21 11:30 418703738.pdf > > -rw-r--r-- 1 43358 2016-11-21 11:30 424888813.pdf > > -rw-r--r-- 1 48585 2016-11-21 11:31 431372012.pdf > > -rw-r--r-- 1 48347 2016-11-21 11:31 435518423.pdf > >=20 > > Je l' to vi tvrdite da u toj konverzaciji meni va=C5=A1 poslu=C5=BEitel= j nije > > predao na mog ra=C4=8Dunala zahtjev (klikanjem na te poveznice), to=C4= =8Dno te 4 > > datoteke? >=20 > Molim, preuzmite privitke (ovoj e-poruci) sa tim datotekama od toga dana: >=20 > 418703738.pdf > 424888813.pdf > 431372012.pdf > 435518423.pdf >=20 > PITANJE: Mo=C5=BEe li Acrobat PDF Reader otvoriti te datoteke koje sam up= ravo > privio ovoj e-poruci? >=20 > Ponavljam tako=C4=91er pitanje: > > Jeste li uob=C4=87e dekriptirali network trace koji sam objelodanio na: > >=20 > > > T-cogne and PDF? > > > http://www.croatiafidelis.hr/foss/cap/cap-161121-t-cogne-pdf/ > > ? > >=20 > > Ne =C4=87ete mi re=C4=87 da tako stru=C4=8Dnih nema u T-com-u koji bi t= o znali?... Mah! > > 2,000 programera u T-com-u, i da nitko to ne zna, sa datotekama koje su > > u direktoriju -- koji je ta stranica, dekriptirati? To mi ne mo=C5=BEet= e re=C4=87! > >=20 >=20 > Iz tog trace-a su te datoteke. Ho=C4=87e li mi odgovoriti netko tko razum= ije > ovaj predmet i u stanju je =C4=8Ditati trace-ove? >=20 > Imam i ovo pitanje: >=20 > Za=C5=A1to u e-poruci "Ra=C4=8Dun za usluge u fiksnoj HT mre=C5=BEi za 11= /2016", > Dne 161204-18:24+0100, u e-poruci koja ima > "Message-ID: 772230131.1480872262486.JavaMail.fnservice@SBPMCP2" > http://www.croatiafidelis.hr/foss/cenz/iskon-tcom-mr/message/20161204.172= 422.79b621fc.en.html > ( budu=C4=87a poveznica ) >=20 > ili predhodnog mjeseca: > Za=C5=A1to u e-poruci "Ra=C4=8Dun za usluge u fiksnoj HT mre=C5=BEi za 10= /2016", > Dne 161104-20:13+0100, u e-poruci koja ima > "Message-ID: 766744708.1478286794029.JavaMail.fnservice@SBPMAP1" > http://www.croatiafidelis.hr/foss/cenz/iskon-tcom-mr/message/20161104.191= 314.2a0e9ce2.en.html >=20 > privitci (isti su PDF-ovi i u privitcima ove e-poruke, pa ih tako=C4=91er= otvorite > za uzporedbu) imaju imena datoteka normalna: > orig_bill_5019102951-206-5_5019102951_201610_R.pdf > orig_bill_5019102951-207-3_5019102951_201611_R.pdf >=20 > i mojim Qpdfview programom ih ja mogu otvoriti bez ikakvih problema, i > pregledati sve tri stranice oba PDF-a, >=20 > a te va=C5=A1e PDF datoteke sa moj.hrvatskitelekom.hr nakon =C5=A1to sam = se > logiram, imaju imena kilava, a posebno bez infiksa (umetka) koji bi > trebale imati, ve=C4=87 prema tome za koji su mjesec 2016. a nemaju ni > prefiksa "orig_bill_" na po=C4=8Detku, ili sli=C4=8Dno? >=20 > Na desnoj strani je infiks koji nedostaje: > 418703738.pdf 201606_R > 424888813.pdf 201607_R > 431372012.pdf 201608_R > 435518423.pdf 201609_R >=20 > Drugim rie=C4=8Dima, imate li kvar na serveru da va=C5=A1 server batrljke > izporu=C4=8Duje umjesto standardnih PDF-ova, i kako te datoteke, ako ih > Acrobat Reader otvara, izpraviti, eh da bi i drugi programi, poput > mojega Qpdfview-a mogli onda iste otvarati i pregledavati? >=20 > Naime, koristnik sam, i mislim da imam pravo na to obja=C5=A1njenje, i da= me > se uputi kako da mo=C5=BEda modificiram za preglednost te batrlje-datotek= e, > ako doista jesu PDF-ovi. >=20 >=20 >=20 > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D ENGLISH TRANSLATION START= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D > bd1f9d429e08b478f0d999045770ef94fa194d45b7eb0f60fec1f46e483f77fa ENGLISH / HRVATSKI Prije tri normalne automatske potvrde/poruke ni=C5=BEe dolje, dugo dugo samo duplikati poput: Before the three normal auto responses further below, for pretty long I got only duplicates like: Date: Tue Nov 22 12:00:19 2016 =2E.. Message-ID: <20194874.17.1479716300265.JavaMail.SAICEW1$@SAICEW1> =46rom: T-HT Auto response Duplicate, $LINES: 373, $SIZE: 26046 A ove tri normalne povezane su s predmetima koji ne nose "[T201611260027]" (poput: Re: Kako pregledati svoje PDF ra=C4=8Dune kod T-com-a? [T201611210376]) ili "[T2016112102WES060Z9569052]" (poput: Re: T-com i poigravanje s preplatom [T2016112102WES060Z9569052]") And these three normal ones are related to issues which do not bear the "[T201611260027]" (like: Re: How to view PDF bills at T-com's? [T201611210376]) or "[T2016112102WES060Z9569052]" (like: Re: T-com and pranks with overcharging [T2016112102WES060Z9569052]") Ove tri su nepovezane s gornje dvije teme. These three are unrelated with the above two topics. Message-ID: <30568553.35.1479891039157.JavaMail.SAICEW1$@SAICEW1> Date: Sat Nov 26 04:34:33 2016 =46rom: "T-HT Auto response" Subj: Automatski odgovor T-HT Korisnicke podrske File: /home/miro/Maildir/.mirorovis@croatiafidelishr.@ththr (247= 95) Message-ID: <739955188.6858.1482837456010@SAICPRI1.ad.local> Date: Tue Dec 27 12:20:39 2016 =46rom: T-HT Auto response Subj: Automatski odgovor T-HT Korisnicke podrske File: /home/miro/Maildir/.mirorovis@croatiafidelishr.@ththr (247= 64) Message-ID: <1236040694.6990.1482843005948@SAICPRI1.ad.local> Date: Tue Dec 27 13:56:01 2016 =46rom: T-HT Auto response Subj: Automatski odgovor T-HT Korisnicke podrske File: /home/miro/Maildir/.mirorovis@croatiafidelishr.@ththr (247= 65) A jedna od dviju tema/razprava/konverzacija kojih moje poruke nisu bile automatski potvr=C4=91ene je ova, kojoj pripada i ova poruka, koju pi=C5=A1= em samo da velim kako nije bilo nikakvog odgovora od T-com-a. And one of the two topics/discussions/conversations of which my messages weren't automatically confirmed is this one, to which this message belongs as well, and which I write just to tell how there was not reply whatsoever from T-com. Kroz svo vrieme od donjeg nadnevka: In all this time since the date below: On 161211-23:16+0100, Miroslav Rovis wrote: > ENGLISH TRANSLATION is in bottom half.++++++++++++++++++ >=20 > =C5=A0tovana *Tehni=C4=8Dka podr=C5=BEko*! > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D > (=C5=A0tovani HAKOM, jo=C5=A1 nisam dobio odgovora na tehni=C4=8Dka pitan= ja od T-com-a. > Nedopustivo kr=C5=A1enje mojih prava kao koristnika, pa: na uvid i vama.) >=20 > Dne 161128-11:43+0100, u e-poruci koja ima > "Message-ID: 66336.230.1480329827082.JavaMail.SAICUS4$@SAICUS4" > ni=C5=BEe podpisani "Agent za e-korisni=C4=8Dku podr=C5=A1ku", =C5=A1to n= ije "Tehni=C4=8Dka > podr=C5=BEka", nije kvalificirani programer, pa nema jamstva da razumije = =C5=A1to > pitam, odgovara, preusmjereno kao da odgovara sa=20 > tehnicka.podrska@t.ht.hr napisao je: > >=20 > > Po=C5=A1tovani gospodine Rovis, > >=20 > > Hrvatski Telekom e-ra=C4=8Dune isporu=C4=8Duje u pdf formatu na Moj Tel= ekom portal ili > > e-mail adresu. Ra=C4=8Dune je mogu=C4=87e preuzeti i na ra=C4=8Dunalu o= tvoriti sa Adobe > > Readerom (ili nekim drugim programom za pregled pdf dokumenata). > >=20 > > Sve dodatne postavke vezane uz spremanje/otvaranje na=C5=A1ih ra=C4=8Du= na nisu u domeni > > tehni=C4=8Dke podr=C5=A1ke Hrvatskog Telekoma te sukladno navedenom za = isto ne pru=C5=BEamo > > podr=C5=A1ku. > >=20 > > Uz zahvalu na razumijevanju srda=C4=8Dno Vas pozdravljamo. > >=20 > > S po=C5=A1tovanjem,=20 > >=20 > > HRVATSKI TELEKOM d.d. > >=20 > > Tomislav=20 > > Agent za e-korisni=C4=8Dku podr=C5=A1ku > > Odjel e-poslovanja > > Odsjek za e-korisni=C4=8Dku podr=C5=A1ku > > Adresa: Roberta Frange=C5=A1a Mihanovi=C4=87a 9, 10110 Zagreb > > E-mail: tehnicka.podrska@t.ht.hr ( mailto:tehnicka.podrska@t.ht.hr ) >=20 > ...[rez]... >=20 > Molim da se moj upit preusmjeri nekome tko mi ho=C4=87e i zna odgovoriti. >=20 > Poku=C5=A1at =C4=87u jo=C5=A1 jednom postaviti ista pitanja, ali *sa=C5= =BEetije*. Jer mi na > njih niste odgovorili. Dobit =C4=87ete, me=C4=91utim ponovno, iste PDF da= toteke, > da lak=C5=A1e odgovorite. >=20 > Molim vas da odgovorite nedvosmisleno i jasno. Gornji odgovor > (vjerovatno) ne-programera to nije. >=20 > On 161126-03:24+0100, Miroslav Rovis wrote: >=20 > ...[rez]... >=20 > > Dejan, dakle iz T-com-a, pi=C5=A1e kako: > > > provjerili smo dostupne PDF-ove koji su kreirani za Va=C5=A1e ra=C4= =8Dune te smo > > > iste otvorili putem Adobe PDF reader programa. > > To je nejasna tvdnja. Koji su to dostupni PDF-ovi? Oni koji su meni dati > > u 4 minutice konverzacije sa: > > http://www.croatiafidelis.hr/foss/cap/cap-161121-t-cogne-pdf/ >=20 > ...[rez]... >=20 > > U toj konverzaciji izme=C4=91u mojeg ra=C4=8Dunala i va=C5=A1eg poslu= =C5=BEitelja va=C5=A1 > > poslu=C5=BEitelj [zar] nije meni poslao ove datoteke, prilikom klikanja= na > > poveznice "Ra=C4=8Dun PDF", kojih ima, prema klikanim poveznicama ove > > =C4=8Detiri: > >=20 > > -rw-r--r-- 1 48499 2016-11-21 11:30 418703738.pdf > > -rw-r--r-- 1 43358 2016-11-21 11:30 424888813.pdf > > -rw-r--r-- 1 48585 2016-11-21 11:31 431372012.pdf > > -rw-r--r-- 1 48347 2016-11-21 11:31 435518423.pdf > >=20 > > Je l' to vi tvrdite da u toj konverzaciji meni va=C5=A1 poslu=C5=BEitel= j nije > > predao na mog ra=C4=8Dunala zahtjev (klikanjem na te poveznice), to=C4= =8Dno te 4 > > datoteke? >=20 > Molim, preuzmite privitke (ovoj e-poruci) sa tim datotekama od toga dana: >=20 > 418703738.pdf > 424888813.pdf > 431372012.pdf > 435518423.pdf >=20 > PITANJE: Mo=C5=BEe li Acrobat PDF Reader otvoriti te datoteke koje sam up= ravo > privio ovoj e-poruci? >=20 > Ponavljam tako=C4=91er pitanje: > > Jeste li uob=C4=87e dekriptirali network trace koji sam objelodanio na: > >=20 > > > T-cogne and PDF? > > > http://www.croatiafidelis.hr/foss/cap/cap-161121-t-cogne-pdf/ > > ? > >=20 > > Ne =C4=87ete mi re=C4=87 da tako stru=C4=8Dnih nema u T-com-u koji bi t= o znali?... Mah! > > 2,000 programera u T-com-u, i da nitko to ne zna, sa datotekama koje su > > u direktoriju -- koji je ta stranica, dekriptirati? To mi ne mo=C5=BEet= e re=C4=87! > >=20 >=20 > Iz tog trace-a su te datoteke. Ho=C4=87e li mi odgovoriti netko tko razum= ije > ovaj predmet i u stanju je =C4=8Ditati trace-ove? >=20 > Imam i ovo pitanje: >=20 > Za=C5=A1to u e-poruci "Ra=C4=8Dun za usluge u fiksnoj HT mre=C5=BEi za 11= /2016", > Dne 161204-18:24+0100, u e-poruci koja ima > "Message-ID: 772230131.1480872262486.JavaMail.fnservice@SBPMCP2" > http://www.croatiafidelis.hr/foss/cenz/iskon-tcom-mr/message/20161204.172= 422.79b621fc.en.html > ( budu=C4=87a poveznica ) >=20 > ili predhodnog mjeseca: > Za=C5=A1to u e-poruci "Ra=C4=8Dun za usluge u fiksnoj HT mre=C5=BEi za 10= /2016", > Dne 161104-20:13+0100, u e-poruci koja ima > "Message-ID: 766744708.1478286794029.JavaMail.fnservice@SBPMAP1" > http://www.croatiafidelis.hr/foss/cenz/iskon-tcom-mr/message/20161104.191= 314.2a0e9ce2.en.html >=20 > privitci (isti su PDF-ovi i u privitcima ove e-poruke, pa ih tako=C4=91er= otvorite > za uzporedbu) imaju imena datoteka normalna: > orig_bill_5019102951-206-5_5019102951_201610_R.pdf > orig_bill_5019102951-207-3_5019102951_201611_R.pdf >=20 > i mojim Qpdfview programom ih ja mogu otvoriti bez ikakvih problema, i > pregledati sve tri stranice oba PDF-a, >=20 > a te va=C5=A1e PDF datoteke sa moj.hrvatskitelekom.hr nakon =C5=A1to sam = se > logiram, imaju imena kilava, a posebno bez infiksa (umetka) koji bi > trebale imati, ve=C4=87 prema tome za koji su mjesec 2016. a nemaju ni > prefiksa "orig_bill_" na po=C4=8Detku, ili sli=C4=8Dno? >=20 > Na desnoj strani je infiks koji nedostaje: > 418703738.pdf 201606_R > 424888813.pdf 201607_R > 431372012.pdf 201608_R > 435518423.pdf 201609_R >=20 > Drugim rie=C4=8Dima, imate li kvar na serveru da va=C5=A1 server batrljke > izporu=C4=8Duje umjesto standardnih PDF-ova, i kako te datoteke, ako ih > Acrobat Reader otvara, izpraviti, eh da bi i drugi programi, poput > mojega Qpdfview-a mogli onda iste otvarati i pregledavati? >=20 > Naime, koristnik sam, i mislim da imam pravo na to obja=C5=A1njenje, i da= me > se uputi kako da mo=C5=BEda modificiram za preglednost te batrlje-datotek= e, > ako doista jesu PDF-ovi. >=20 >=20 >=20 > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D ENGLISH TRANSLATION START= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D > bd1f9d429e08b478f0d999045770ef94fa194d45b7eb0f60fec1f46e483f77fa >=20 > Respectable *Technical Support*! > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D > (Respectable HAKOM, I have still not received replies to my technical > queries from T-com. Unacceptable breaching of my rights as user, so: > for your insight too.) >=20 > On 161128-11:43+0100, in the e-mail bearing the > "Message-ID: 66336.230.1480329827082.JavaMail.SAICUS4$@SAICUS4" > the below quoted "Agent for e-user support", which is not "Technical > support", not a qualified programmer, so there is no guarrantee that he > understands what I ask, replies, redirected as if he were replying from > pitam, odgovara, preusmjereno kao da odgovara sa=20 > tehnicka.podrska@t.ht.hr wrote: > >=20 > > Respectable Mister Rovis, > >=20 > > Croatian Telekom delivers e-bills in pdf-format at the My Telekom > > portal or to the e-mail address. It is possible to download the bills > > and in one's computer open them Adobe Readerom (or some other program > > for viewing pdf documenats). > >=20 > > All the additional settings related to saving/opening of your bills > > are not in the domain of the Technical Support of the Croatian > > Telecom, so in accordance with that we do not give support for those. > >=20 > > With gratitude for your understanding, we cordially greet you. > >=20 > > Respectfully,=20 > >=20 > > HRVATSKI TELEKOM d.d. > >=20 > > Tomislav=20 > > Agent for e-user support > > Department for e-business > > Section for e-user support > > Address: Roberta Frange=C5=A1a Mihanovi=C4=87a 9, 10110 Zagreb > > E-mail: tehnicka.podrska@t.ht.hr ( mailto:tehnicka.podrska@t.ht.hr ) >=20 > ...[rez]... >=20 >=20 > I kindly ask that my query be sent to somebody who has the will and the > knowledge to answer it. >=20 > I'll try and once again put to you the same questions, but *more > succintly*. Because you still haven't replied to me. You will get, > however, again, the same PDF files, to make it easier for you to reply. >=20 > Please, reply unambiguously and clearly. The reply above, from (likely) > a non-programmer, is not so. >=20 > On 161126-03:24+0100, Miroslav Rovis wrote: >=20 > ...[cut]... >=20 > > So, Dejan, from T-com, writes that: > > > we checked the available PDFs which were created for your bills and > > > we opened them by means of the Adobe PDF reader program. > > The statement is not clear. Which are those available PDFs? Those that > > were given to me in the 4 minutes of the conversation at: > > http://www.croatiafidelis.hr/foss/cap/cap-161121-t-cogne-pdf/ >=20 > ...[cut]... >=20 > > In that conversation between my computer and your server, your server > > [maybe that it] did not send these files to me, upon my clicking on > > the links "Ra=C4=8Dun PDF" ("PDF bill" in Croatian), of which there are, > > after the clicked links, these four of them: > > -rw-r--r-- 1 48499 2016-11-21 11:30 418703738.pdf > > -rw-r--r-- 1 43358 2016-11-21 11:30 424888813.pdf > > -rw-r--r-- 1 48585 2016-11-21 11:31 431372012.pdf > > -rw-r--r-- 1 48347 2016-11-21 11:31 435518423.pdf > >=20 > > Really you claiming that in that conversation your server did not send > > to me, upon my computer's request (by my clicking on those links), > > exactly those 4 files? >=20 > Pls. find attached (to this email) the files of that day: >=20 > 418703738.pdf > 424888813.pdf > 431372012.pdf > 435518423.pdf >=20 > QUESTION: Can Acrobat PDF Reader open these files which I attached to > this email? >=20 > I also repeat the question: > > Have you even decrypted the network trace which I published at: > >=20 > > > T-cogne and PDF? > > > http://www.croatiafidelis.hr/foss/cap/cap-161121-t-cogne-pdf/ > > ? > >=20 > > You don't want to tell me that so expert people in T-com there are none > > who would know how to do that?... Aarghh! 2.000 programmers there are in > > T-com, and that nobody knows how to do the, with the files that are in > > that directory -- which is that page, decrypting of that? You can't say > > that to me! > >=20 >=20 > From that trace those files are. Can somebody who is able to understand > the issue and really read that trace reply to me? >=20 > I also have this question: >=20 > Why in the email "The bill for the services in HT network for 11/2016", > On 161204-18:24+0100, in the email which bears the > "Message-ID: 772230131.1480872262486.JavaMail.fnservice@SBPMCP2" > http://www.croatiafidelis.hr/foss/cenz/iskon-tcom-mr/message/20161204.172= 422.79b621fc.en.html > ( a future link ) >=20 > or the month before: > Why in the email "The bill for the services in HT network for 10/2016", > On 161104-20:13+0100, in the email which bears the > "Message-ID: 766744708.1478286794029.JavaMail.fnservice@SBPMAP1" > http://www.croatiafidelis.hr/foss/cenz/iskon-tcom-mr/message/20161104.191= 314.2a0e9ce2.en.html >=20 > the attachments (the same two PDFs are in the attachment of this very e-m= ail, > so pls. open those too, for comparison) bears a normal filename: > orig_bill_5019102951-206-5_5019102951_201610_R.pdf > orig_bill_5019102951-207-3_5019102951_201611_R.pdf >=20 > and with my Qpdfview program I can open them with ease, and peruse all the > three pages of both PDFs, >=20 > but those PDF files of yours from moj.hrvatskitelekom.hr after I log in, > have very poor names, and especially the names are without the infix > that they outght to have, and which is according to the month in 2016, > and don't have the prefix of "orig_bill_" either, or so? >=20 > On the right side there is the missing infix: > 418703738.pdf 201606_R > 424888813.pdf 201607_R > 431372012.pdf 201608_R > 435518423.pdf 201609_R >=20 > In other words, is your server b0rked so it is delivering damaged stumps > instead of standard PDFs, and how can those files, if Acrobat Reader can > really open them, be fixed, so that other programs, like my Qpdfview, > can also open and view those files? >=20 > Namely, I'm your user, and I think I have the right to be given the > explanation, and directed how to maybe modify for viewing your > stumps-files, if indeed they are PDFs. >=20 > bd1f9d429e08b478f0d999045770ef94fa194d45b7eb0f60fec1f46e483f77fa > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D ENGLISH TRANSLATION END = =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D >=20 >=20 Svako dobro! / Best regards! --=20 Miroslav Rovis Zagreb, Croatia http://www.CroatiaFidelis.hr --MGYHOYXEY6WxJCY8 Content-Type: application/pgp-signature; name="signature.asc" Content-Description: Digital signature -----BEGIN PGP SIGNATURE----- iQIcBAEBCgAGBQJYd0pYAAoJEOqYhIhPuvCuKZkQAINqKH+l4T2ZNRHIEMaKZZJx 2TA7PchznPbIVNAKSPbSSMj57/94vR0qjyHQiipxI/VVc1zEMXLqBwwSYFkgagSF GuU4xde+9OmJwT/C56HxUqTSAQvkaFLsIr+vjYtMwWMmt8ErQFV7148HTmG89CqP mSkdfQNLZ4Xi4Ojz3NVQeHmhkKMslyJAKRPYevCUsr1Exn3qpZImokmUOt3aXq7c hqpR6PENJgXXXCG66LDXEVebL9qkf6SaEJHrU4gRo7ebrsAzHIKav6zsGp6hoP6o zusPabVfgq4DOYUypFMqqRft63HrfOcy2FUXxU//OYbExWB0F8HSBnfTorvcGpTf woKOgO9xzlgtiaGg2IA+xJfV8JS8BQPlHy0FzkZSrIM0xMeSCNkhHbn+AYu0JLtt YukZZfSgpT+1Alcik4y9QIglvoMXeEDRwCW6+padyj29jOPab5Gs/Wm3Dkpxsr39 JhFL2BDb7B2/Qt2nfk5Y6tAQdcL3POLGCKfnJPPcvmXGZnv0bTIayX3my/GrQFsv qCEXGKbrFlZUYbPB69v8BzbpfGXdlkMMVc98MXo4P35a5zcPviyQsf8t2rEuaVTb xzUkyyVEWwVrDWPO55gTEud1Ogf32LyxR+SSA+ZE3KujnZbeSYmGubzHfhbJcrSu 1HflkTXxVLhdpwmkPdo9 =Y+i1 -----END PGP SIGNATURE----- --MGYHOYXEY6WxJCY8--